Refund Policy
Last updated: 22 March 2026
1. Refund Eligibility
We want you to be completely satisfied with our services. Refunds are available under the following conditions:
Full refund: If you cancel your order before lawyer review has started.
No refund: Once lawyer review has begun, refunds are not available as professional services have been rendered.
2. How to Request a Refund
- Go to your Orders page in your Legalyatra dashboard.
- Find the order you want to cancel.
- If the status is “Payment Pending” or “AI Draft”, you can request a cancellation.
- Alternatively, email support@legalyatra.com with your order ID.
3. Processing Time
Approved refunds are processed within 5-7 business days. The refund will be credited to the original payment method (UPI, bank account, or card).
4. Non-Refundable Situations
- Orders where lawyer review has already begun or been completed.
- Documents that have been delivered (PDF or physical).
- Errors caused by incorrect information provided by the user during intake.
- Change of mind after document delivery.
5. Revisions
If you find errors in your document that were caused by our system or the reviewing lawyer:
- Essential plan: We will correct the document at no additional cost within 7 days of delivery.
- Standard plan: Includes 1 free revision. Additional revisions are charged at ₹199 each.
6. Disputes
If you are not satisfied with our refund decision, you may escalate by emailing grievance@legalyatra.com. We will review your case and respond within 72 hours.
7. Contact
For refund-related queries, contact support@legalyatra.com or reach us on WhatsApp.